About Me

Highmark Health

Jun 2017 – present

Senior Product Designer – Design Systems

Sept 2022 – present

Led the operationalization of accessibility, velocity, and performance metrics within Alchemy. Established measurable standards for WCAG compliance, development efficiency, and task success; transforming the design system from a UI library into a performance-driving product foundation.

• Increased out-of-the-box WCAG compliance by embedding accessible patterns into core components, significantly reducing audit remediation and accessibility defects.
• Reduced design-to-development handoff time by standardizing production-aligned components and documentation, accelerating feature delivery across teams.
• Generated measurable developer efficiency gains by eliminating redundant UI build efforts, saving hours per engineer per week.
• Improved task success rates across key user journeys by replacing fragmented patterns with validated, systemized interaction models.

Senior User Experience & Design Analyst

Jul 2019 – Sept 2022

Defined UX strategy across complex healthcare products, translating business requirements and user research into clear product direction. Led end-to-end design execution, from discovery and research through wireframes, prototyping, and usability testing.

Collaborated closely with engineering and product stakeholders to align experience decisions with technical feasibility and business objectives. Mentored junior designers, elevating craft quality and reinforcing user-centered decision-making across the team.

User Experience Design Specialist

Jun 2017 – Jul 2019

Conducted user research and usability testing to inform product strategy and interaction design. Designed user flows, wireframes, and high-fidelity prototypes for enterprise healthcare applications.
Championed user-centered design practices, translating complex requirements into intuitive digital experiences and clearly articulating design rationale to cross-functional stakeholders.